All products on sale on the portal www.chess-planet.it are supplied by Italian companies and sold directly by Chess Planet is a trademark by Sciens Srl Uninominale, REA FI 635226 Register of Companies of Florence, Tax ID and VAT ID IT06525470487, fully paid capital 10.000., legal and accounting headquarters in Via Pico della Mirandola 8, 50132 Florence, Italy. Tel. +39 348 0814019
Prices in Chess Planet portal are inclusive of VAT.
Prices do not include delivery charges, which will be added at the payment stage.
VAT on items dispatched to the USA/Canada, Asia, Africa, Oceania, South America, Middle East and non-EU countries is deducted on indication of the place where the goods are to be delivered.
Custom taxes and duties on items dispatched to extra-EU destinations: prices do not include importation taxes and duties in force in such countries as the USA, Canada, Japan and all extra-EU countries.
Invoicing: for every order Chess Planet by Sciens S.r.l. issues an invoice.
Customer Care: Chess Planet customer care service is ready to assist you in any phase of the purchase procedure and to supply you with any commercial information you may need. You can email our customer care at info@chess-planet.com.
Transparency of the conditions of purchase
Right of withdrawal
Purchases made on site Chess-planet.com by Sciens Srl Uninominale are subject to the rules set out in D.L.50/1992 114/98 and 185/99 and subsequent laws on the exercise of the right of withdrawal for the consumer.
The customer who wishes to exercise the right of withdrawal must submit within ten (10) days of receipt of the product a letter with acknowledgment of receipt or an email PEC or a fax, expressing his wish to avail oneself of the benefits granted by Legislative Decree 50/1992 114/98 and 185/99 and following laws and a copy of our receipt and / or our invoice.
The notifications referred to in the preceding paragraphs should be sent to Chess-planet.com by Sciens Srl, registered office and administrative Via Pico della Mirandola 8, 50132 Florence Italy, must contain the information on the product, the reason for the return, the sequence number of order issued at the time of purchase / order and be communicated by the same person who made the purchase.
In case of return for not liking the customer within the same period of ten (10) days of receipt of the goods shall return to Chess-planet.com by Sciens Srl Uninominale by post or courier or other means he chose the item for which he intends to exercise the right of withdrawal ,all shipping charges will be borne by the customer.
A necessary condition for the exercise of the right of withdrawal is the integrity of the product and the packaging (return to normal condition as it has been preserved and possibly used with the use of reasonable diligence).
For the convenience of the customer, the product must be accompanied only by the invoice attached to the product at the time of delivery.
Within thirty (30) days of receipt of notice in which the consumer expresses the intention to exercise the right of withdrawal, and once had returned the product whose purchase is subject to withdrawal, Chess-planet.com by Sciens Srl Uninominale will reimburse the bank transfer of the value of goods purchased excluding shipping costs.
In case of return for product defected a courier sent by Chess-planet.com by Sciens Srl Uninominale will collect the goods at the customer and the shipping charges will be borne by Chess-planet.com by Sciens Srl Uninominale that agrees to return within 10 days of receipt of the returned product equal to that purchased or refund the customer.
DISPUTES:
In the case of the exclusive competence of the judicial authorities of Florence.